Shipping Policy

Effective Date: 28/11/2025

At Madhukar Honey, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered across India.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.

2. Shipping Locations

We currently ship to most locations across India.
Delivery availability may vary depending on courier service coverage in your area.

3. Delivery Time

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Areas: Up to 7–10 business days

Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) are calculated and displayed at checkout before payment.
Any promotional free-shipping offers will be clearly mentioned on the website.

5. Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email, if available.
Customers can track their shipment using the courier tracking link provided.

6. Delivery Confirmation

Please ensure someone is available to receive the order at the delivery address.
If delivery fails due to incorrect address or unavailability, re-shipment charges may apply.

7. Damaged or Missing Items

If your order arrives in a damaged condition or if any items are missing:

Contact us within 48 hours of delivery
Share clear photos/videos of the package and product

We will review the issue and arrange a replacement or suitable resolution as per our Return & Refund Policy.

8. Address Changes

Address changes can be requested before dispatch only.
Once the order has been shipped, address modifications are not possible.

9. Delays & Unforeseen Issues

While we strive to meet estimated delivery timelines, delays may occur due to:

Courier partner delays
Weather conditions
Natural calamities or other external factors

Madhukar Honey is not responsible for delays caused by such factors but will assist in coordination wherever possible.

10. Contact Us

For any shipping-related queries, please contact us:

Madhukar Honey
📍 Jamnagar, Gujarat, India
📞 +91 88668 61034
📧 support@madhukarhoney.com